Frequently Asked Questions
Find answers to common questions about our products and services
Are LATHR products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and crafted with gentle, pH-balanced ingredients specifically designed for all skin types, including sensitive skin.
Are your products cruelty-free?
Absolutely. LATHR is committed to ethical beauty; we never test on animals and ensure all our suppliers adhere to the same standards.
How should I store my skincare products?
To maintain potency, store your products in a cool, dry place away from direct sunlight and ensure caps are tightly sealed after use.
Do your products contain synthetic fragrances?
We prioritize natural extracts for scent. Any fragrances used are phthalate-free and formulated to minimize the risk of irritation.
What is the shelf life of LATHR products?
Typically, our products have a shelf life of 12 months after opening. You can find the specific Period After Opening (PAO) symbol on each package.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement if you need to make any modifications.